Return & Refund Policy
Our goal is to make sure you're completely satisfied with your purchase. If your order doesn’t meet your expectations, you may request a return under the following conditions:
Accepted Returns
We accept returns only in the following cases:
You received an incorrect item (wrong model, size, or color).
The product arrived damaged or with visible manufacturing defects.
The order is incomplete (missing items or components).
To be eligible for a return:
You must contact us within 2 days of receiving your package.
You must include clear photos of the product and original packaging.
The item must be unused, unwashed, and unaltered.
Once approved, you may choose:
A partial or full refund.
A free replacement, subject to availability.
Returns Not Accepted
We do not accept returns in the following cases:
You changed your mind and the product has no issues.
More than 7 days have passed since delivery.
The item was customized or made to order.
The item has been used or altered.
In voluntary returns (customer’s decision), return shipping costs are the responsibility of the buyer.
Refund Timeline
Once your return is approved:
We will process your request within 2–3 business days.
The refund will be issued to your original payment method or as store credit, depending on the case.
How to Request a Return
Email us or use our contact form and include your order number.
Attach clear photos of the item and describe the reason for the return.
We’ll get back to you within 72 hours with the next steps.